Policies
Order Processing
All orders are processed within 1–5 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email once your order ships.
Shipping
Shipping times and rates vary based on your location. Once your package has shipped, we are not responsible for any delays, lost, or stolen items. Please make sure your shipping address is entered correctly at checkout.
Returns & Refunds
Due to the nature of our products, we do not accept returns or offer refunds unless a product arrives damaged or incorrect due to our error. If this happens, please reach out within 3 days of delivery and include clear photo evidence.
Digital Products & Training Kits
All sales on training kits, e-books, and digital products are final. No refunds or exchanges. Digital content is for your use only and may not be copied, shared, or redistributed.
Payments
All prices are listed in USD. Payment is required in full at checkout through our secure payment system. Prices are subject to change without notice.
Questions?
Feel free to email us at dlashesxoxo@gmail.com if you need assistance or have any concerns.
Last updated: June 2025
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